Last updated: 2025
This Privacy Policy explains how Stitch N Style Leather (“we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you visit or use stitchnstyleleather.com (the “Site”), purchase our products, or otherwise interact with our services (collectively, the “Services”).
For the purpose of this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, visitors, or individuals whose information we collect in accordance with this policy.
By accessing or using our Services, you agree to the collection and use of information as described below. If you do not agree with this Privacy Policy, please do not use our Services.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page along with a revised “Last updated” date. Where required by law, we will notify you of material changes.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
We collect personal information in order to provide, operate, and improve our Services. The type of information we collect depends on how you interact with our Site.
In addition to the uses described below, we may use your information to:
- Communicate with you
- Fulfill orders and provide customer support
- Comply with legal obligations
- Enforce our terms and policies
- Protect our business, users, and Services
WHAT PERSONAL INFORMATION WE COLLECT
Information You Provide Directly
When you interact with our Services, you may provide us with personal information including:
- Contact details: name, email address, phone number, billing and shipping address
- Order details: products purchased, payment confirmation, transaction details
- Account information: username, password, and account preferences
- Customer support communications: messages, inquiries, or feedback you send to us
- Shopping activity: items viewed, added to cart, or saved for later
You may choose not to provide certain information, but doing so may limit your ability to use some features of the Services.
Information Collected Automatically (Cookies & Usage Data)
We automatically collect certain information when you visit our Site, including:
- IP address
- Browser type and device information
- Pages visited and interactions on the Site
- Referral URLs and usage patterns
This data is collected using cookies, pixels, and similar technologies to help us understand how users interact with our Site and improve functionality and performance.
Information from Third Parties
We may receive information about you from third-party service providers, such as:
- Payment processors that handle transactions securely
- Website hosting and analytics providers
- Email and marketing platforms
- Advertising and tracking partners
Any information received from third parties is handled in accordance with this Privacy Policy. We are not responsible for the privacy practices of third-party services.
HOW WE USE YOUR PERSONAL INFORMATION
To Provide Products and Services
We use your information to:
- Process payments and fulfill orders
- Manage your account
- Arrange shipping, returns, and exchanges
- Send transactional communications related to your purchases
Marketing and Promotions
With your consent or where permitted by law, we may use your information to send promotional emails, offers, and updates. You can opt out of marketing communications at any time.
Security and Fraud Prevention
We use personal information to detect and prevent fraud, unauthorized access, and other harmful activities. You are responsible for keeping your account credentials confidential.
Customer Support and Communication
Your information helps us respond to inquiries, provide assistance, and improve our Services.
Cookies
Our Site uses cookies to enhance user experience, remember preferences, and analyze site traffic. You can manage or disable cookies through your browser settings, but some features of the Site may not function properly if cookies are disabled.
HOW WE SHARE PERSONAL INFORMATION
We may share your personal information in the following situations:
- With service providers who help operate our business (payment processing, hosting, analytics, shipping, customer support)
- With marketing and advertising partners
- With affiliates or business partners where necessary
- To comply with legal obligations or respond to lawful requests
- In connection with a business transfer, merger, or sale
We do not sell sensitive personal information or use it to infer personal characteristics.
USER-GENERATED CONTENT
If you submit reviews or other content publicly on the Site, that information may be visible to others. We are not responsible for how third parties use publicly available information.
THIRD-PARTY WEBSITES
Our Site may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those sites. Please review their policies before providing any personal information.
CHILDREN’S PRIVACY
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
DATA SECURITY & RETENTION
We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
YOUR RIGHTS
Depending on your location, you may have rights including:
- Accessing your personal data
- Requesting corrections or deletion
- Restricting or objecting to processing
- Requesting data portability
- Withdrawing consent
You can exercise these rights by contacting us using the details below. We may need to verify your identity before processing requests.
INTERNATIONAL DATA TRANSFERS
Your information may be processed or stored outside your country of residence. Where required, we rely on appropriate safeguards to protect your data.
CONTACT US
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: contact@stitchnstyleleather.com